ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The University of Maryland Cytokine Core Laboratory (CCL) was established March 31, 1995. The CCL is a full-service research core laboratory focused on the measurement of cytokines and growth factors using immunoassays utilizing both ELISA's and Multiplex technology.
The CCL offers assay services to both University of Maryland and extramural investigators. The Cytokine Core Laboratory offers an extensive list of human, mouse, and rat cytokine, chemokine and growth factor assays. Two complementary assay platforms are available, each which have their own unique advantages and disadvantages. We are available to help decide the ideal assay platform for your research needs.
The CCL pricing structure is based on high volume and low profit margin. ELISA costs are reduced by using in-house protocols. High volume also allows us to negotiate for lower reagent costs, providing further reductions in the final price our assays.
In 2003, we added Luminex multianalyte technology to provide additional options for investigators.
Dr. Jeffrey Hasday, Director
jhasday@som.umaryland.edu
Lisa Hester, Core Manager
lhester@som.umaryland.edu
410-706-1508
| Hours | Location |
|
*Prearranged Sample Drop Offs are available |
University of Maryland |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Dr. Jeffrey Hasday |
Director
|
410-706-1508
|
jhasday@som.umaryland.edu
|
655 West Baltimore Street
|
| Lisa Hester |
Manager
|
410-706-1508
|
lhester@som.umaryland.edu
|
655 West Baltimore Street
|