ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Please be sure to acknowledge us in your publications: University of Maryland School of Medicine’s UMB BioBank– Baltimore, Maryland.
The UMB Biobank is the foundation for personalized medicine research of the future. It is a resource building effort that includes banking of blood samples from UMMS patients as well as collections of various biospecimens from collaborating UM researchers. State-of-the-art robotic freezer and liquid-handling equipment offers a secure and managed environment for biospecimen processing, storage and distribution. Data connected to the samples is obtained through the electronic health record and/or study-specific data collection, allowing for multi-disciplinary research that can impact a range of health issues.

Please acknowledge our core in your publications when appropriate in the format that follows: “University of Maryland School of Medicine Center for Innovative Biomedical Resources, UMB Biobank– Baltimore, Maryland."
Alejandra Gutierrez, PhD
Biobank Core Director
University of Maryland School of Medicine
670 W. Baltimore St.
HSFIII Room 4173
Baltimore, MD 21201
| Hours | Location |
|
Monday - Friday 8am - 4:30pm Staffed 8am-4pm |
655 West Baltimore Street Bressler Research Building, Rm 7-010 Baltimore, MD 21201 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jeff Rhyne |
Laboratory Research Specialist
|
410-706-0454
|
jrhyne@som.umaryland.edu
|
BRB 7-010
|
| Brady Gaynor |
Analyst
|
410 706 4073
|
BGaynor@som.umaryland.edu
|
|
| Alejandra Gutierrez |
Director
|
410 706 8968
|
MGutierrez@som.umaryland.edu
|
HSF III
|
| Service list |
| ► CY25 Freezer Storage (1) | |||
| Name | Description | Price | |
|---|---|---|---|
| Freezer Storage |
One year per 4"Lx4"Wx2"H box |
Inquire | |
| ► CY25 Processing (14) | |||
| Name | Description | Price | |
| Buffy Coat Layer Processing | Inquire | ||
| CSF Processing and Banking |
10 ml of CSF aliquoted into ~20 Matrix tubes (0.5 ml aliquots): cost includes materials and 10 years of storage |
Inquire | |
| DNA extraction, quantification & banking - Large |
Automated extraction of DNA from 1 - 10 ml whole blood or buffy coat, quantitation by PicoGreen and banking at -80oC. |
Inquire | |
| DNA extraction, quantification & banking - Small |
Automated extraction of DNA from 50 - 400 ul whole blood or buffy coat or buccal swab, quantitation by PicoGreen and banking at -80oC. |
Inquire | |
| Large DNA Processing & Storage |
Automated extraction of DNA from 1 - 10 ml whole blood or buffy coat, quantitation by PicoGreen and banking at -80oC for 10 years. |
Inquire | |
| Large Plasma Processing & Storage |
Separation of plasma from blood and dispensation in ~10 - 12 aliquots for banking at -80oC for 10 years. Pricing per collection tube. |
Inquire | |
| Large Serum Processing & Storage |
Separation of serum from blood and dispensation in ~10 - 12 aliquots for banking at -80oC for 10 years. Pricing per collection tube. |
Inquire | |
| Large Urine Processing & Storage |
Dispensation of 10 urine aliquots in 0.5 ml and/or 1.5 ml volumes for banking at -80oC for 10 years. |
Inquire | |
| Red Blood Cell Layer Processing | Inquire | ||
| Small DNA Processing & Storage |
Automated extraction of DNA from 50 - 400 ul whole blood or buffy coat or buccal swab, quantitation by PicoGreen and banking at -80oC for 10 years. |
Inquire | |
| Small Plasma Processing & Storage |
Separation of plasma from blood and dispensation in ~4 - 6 aliquots for banking at -80oC for 10 years. Pricing per collection tube. |
Inquire | |
| Small Serum Processing & Storage |
Separation of serum from blood and dispensation in ~4 - 6 aliquots for banking at -80oC for 10 years. Pricing per collection tube. |
Inquire | |
| Small Urine Processing & Storage |
Dispensation of 6 urine aliquots in 0.5 ml and/or 1.5 ml volumes for banking at -80oC for 10 years. |
Inquire | |
| Tissue Processing |
Snap frozen or other tissue deposited in 0.5 ml and/or 1.5 ml sample tubes for banking at -80oC. |
Inquire | |
| ► PROCESSING (1) | |||
| Name | Description | Price | |
| Buffy coat banking | Inquire | ||
| ► STORAGE (1) | |||
| Name | Description | Price | |
| Emergency -80 Freezer Storage |
In the event of a -80 freezer failure, the UMM Biorepository may be able to provide short-term backup emergency storage space in our 24/7 temperature monitored upright freezers until your freezer is repaired or replaced. Our staff will assist you with the move and catalog your rack inventory. The posted rate is billed monthly. |
Inquire | |