ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Contact Tom McHugh or Janet Meyer with any questions or issues experienced related to the use of this online system for ordering equipment time and services.
Leadership
https://www.medschool.umaryland.edu/cibr/core/umgccc_flow/
Location and Hours of Operation
| Hours | Location |
|
Monday - Friday 8 am to 5 pm Trained users have 24/7 access |
655 West Baltimore Street, BRB Room 7-022 Baltimore, MD 21201 |
Please acknowledge our core in your publications when appropriate in the format that follows: “University of Maryland School of Medicine Center for Innovative Biomedical Resources, Flow Cytometry Core– Baltimore, Maryland.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Xiaoxuan Fan Ph.D |
Director
|
410-706-2173
|
XiaoxuanFan@som.umaryland.edu
|
Bressler Bulding 7th Floor, Consolidated Basic Science Lab
|
| Natarajan Ayithan Ph.D |
Core Staff
|
410-706-2173
|
nayithan@som.umaryland.edu
|
Bressler Bulding 7th Floor, Consolidated Basic Science Lab
|
655 W. Baltimore St., Baltimore, MD 21201